Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.
From Iman Madrid we are looking for Call Center Agents with Native Dutch language OR Native Swedish language for an important multinational company. You will be working as a Customer Service representative attending all the customers´ needs and providing them information.
Some of your daily responsabilities will be:
– Providing Concierge Services to clients: Personal assistance for information and bookings on the move. Provide information to the client and answer to all claims, concerns, suggestions or queries related to the contracted service.
– Emergency Calls Response: Vehicles automatically transmit all data relating to accidents to the monitoring center. Your mission will be to immediately make contact with the vehicle occupants and coordinate further measures.
– Coordinate Roadside Assistance for drivers: provides support in the event of breakdowns or accidents. At the touch of a button, data is transmitted to our service center where it is analyzed. Based on the diagnostic, your mission will be to arrange the appropriate assistance services.
– Track Stolen Vehicles.
What do we offer?
A full time job, long-term contract, initial contract will trough a temporary employment agency (ETT)
Incorporation would be for the 26th of July – you will be fully WORKING FROM HOME
The working shifts are from Monday to Sunday (2 free days /week)
There are 2 options for the timetable:
– MORNING: from 8:00 to 16:00
– EVENING: from 16:00 to 00:00
The Salary is according to the Contact Center Agreement + bonuses up to 700€ per year (All sums to around 17K – 18K euros per year)
There will be an online selective training course with a duration of 3 days (scheduled to start on the 21th of July)