Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, AENOR and Top Employer), is looking for a Fashion Customer Service Representative with Dutch
Are you interested in Fashion?
Would you like to help customers to make the right choices ?
Teleperformance Spain, a leading international outsourcing company is looking for Dutch native speakers to start working from home in Customer Service for one of the most famous Fashion Brands in Spain
- Receive incoming telephone calls from new and existing customers
- Manage customers’ orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
- Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
- Data accuracy
- Attention to detail
- Ability to gain immediate credibility and trust
- Exceptional communication skills
- PC and system literate
- Confident and enthusiastic.
- The ability to work well as part of a team as well as independently
- Native Dutch speaker and advanced level of English or Spanish
- First class written, verbal and interpersonal skills
- Numerate and articulate
- Well organised, reliable and thorough
What we offer
- Full-time position (39hs/week)
- Competitive salary
- Individual career paths to grow within the project
- We are one of the world’s largest provider of contact center services
- Engage in an excellent work environment and team building activities.
- Dynamic and international environment
If you are interested please send your cv to firstname.lastname@example.org with the reference .. HNDLMT.DS.CS